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                    You may pay by phone or report claims at any time. We are also available to answer your calls and emails from 8 a.m. to 5 p.m., Eastern Time, weekdays and from 8 a.m. to noon on Saturdays.

                    POLICYHOLDER CONTACTS

                    If you are a current home, auto or business policyholder seeking routine service, such as address or coverage changes or forms, please send us an email. If you are a life policyholder, please complete and return a Policy Service Form.

                    Claims
                    877-242-2544
                    Automated Pay By Phone
                    800-364-3400
                    Payment Support
                    888-242-0888
                    Online Services Support
                    888-242-0888
                    Personal Policy Services
                    888-242-8811
                    Life Policy Services
                    800-783-4479
                    Business Policy Services
                    888-242-8811

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                    OTHER CONTACTS
                    Media
                    513-603-5323
                    Agency Technical Support
                    866-513-1133
                    Human Resources
                    513-870-2199
                    Investor Relations
                    513-870-2768
                    Leasing
                    513-870-2203
                    Privacy Information
                    888-744-2170
                    Shareholder Services
                    866-638-6443
                    General Inquiries
                    513-870-2000
                    888-242-8811

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                    MAILING ADDRESS
                    P.O. Box 145496
                    Cincinnati, OH 45250-5496

                    STREET ADDRESS
                    6200 S. Gilmore Road
                    Fairfield, OH 45014-5141


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