Your local, professional independent agent works with Cincinnati’s field staff to put our claims service right where you need it – in your
neighborhood. We send additional Cincinnati associates after a natural disaster strikes to quickly handle claims in person and to restore your lifestyle and peace of mind.
From helping you back on your feet after a claim, to helping your family or business reduce risk, they treat each service request with the care they would show a neighbor. We focus on building a relationship with you, not just completing a transaction. The result is an extraordinarily low complaint ratio, as measured by state insurance regulators and published on the Consumer Information Source of NAIC.org.
“The prompt and courteous professionalism of everyone involved and especially the personal attention from my field claims representative was exceptional.”
Let Others Tell You About Us
Consider what policyholders and claimants are saying about their experiences with Cincinnati.
- From Sharon H., a personal policyholder, client of Fifth Third Insurance Agency, Inc., Louisville, KY: “It was absolutely painless dealing with Cincinnati Insurance. The prompt and courteous professionalism of everyone involved and especially the personal attention from my field claims representative was exceptional. I am so grateful for the high level of service I received from all involved.”
- From Edward W., a personal policyholder, client of Brown & Brown DC Metro, Manassas, VA: “I want to take this opportunity to express my appreciation to Cincinnati Insurance and to our field claims representative for the outstanding treatment we have received during the past months since a fire devasted our home. He was immediately on the spot and took instant charge by calling all the right people and guiding us through the whole process of restitution. He took extra time to work with us, advise and guide us and, most importantly, to reassure us. He was constantly forthcoming and straightforward. We are now about to reenter our home, and we feel a profound sense of gratitude to him and to Cincinnati for enabling us to get through this terrible ordeal.”
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Share Your Cincinnati Experience
Do you have an experience with Cincinnati that you'd like to share? Tell us about it, or share your story with your local independent agent. Testimonials presented by permission of each policyholder or claimant. No one was paid for these testimonials.
Contact an Agent
Find an independent agent representing Cincinnati, and together we’ll customize a specialized insurance program to protect your lifestyle, assets or business.